Tuesday, 17 July 2012

Actually, NOW I'm annoyed.

This just gets worse.

So, here's the story so far of the great Nexus 7 shipping debacle as far as I can tell. I have to say "as far as I can tell" as this is what I'm piecing together from Twitter posts and various articles on the web. The only communication I've had from Google arrived at 2:50am today and I'll come on to that in a bit.

So firstly, as I previously mentioned, eBuyer shipped some customer's orders in the UK last week (presumably jumping the gun) which was quickly followed by US customers who had ordered via GameStop getting notification that their orders were available for collection.

Following this, Google Play in the US started shipping its pre-orders out so over the last 5 or so days there's been a steady stream of Nexus 7s arriving at people's doors via UPS.

All went quiet over the weekend (unsurprisingly). Then on the morning of Monday 16th, UK pre-order customers started seeing their accounts being debited. Great news as far as we were all concerned as our order confirmation emails stated "You will not be charged until your order has been shipped."

At the same time there's also various reports of other UK suppliers changing their shippping dates on an almost hourly basis.

On the 17th there's further confusion as Google announce that they've shipped all (and then most, and then some) US pre-orders. Later amends to this statement say that all 8GB orders will ship by the 20th (that's this Friday) with 16GB orders placed before the 30th June shipping at the same time, and those after by next week.

This morning I've woken up to an email from Google. Behold...

If you can't read that, it's telling me that only 8GB models will ship before the 20th and 16GB models will ship next week. However, I'm already seeing on Twitter that some UK based customers have had shipping notification.

Just to be clear, I pre-ordered mine less than 2 hours after they were announced. Now, I'm not saying that makes me the front of the queue. But I'm damn sure I was in the queue before a lot of the people who've got theirs already. 


Of course, I can already tell you how this will end. My tablet will be shipped some time next week with my laughably "upgraded" next day delivery. TNT will attempt to deliver it in the middle of the day while I'm at work. I'll then have to wait until Saturday 28th to drive out to the middle of nowhere (wherever the TNT depot is) and collect it. That's the day I'm going on holiday by the way Google. And will be over 4 weeks after I placed the order.

Ridiculous. *sigh*


  1. Feeling your pain, what's more annoying is that I wrongly assumed that it was a play store exclusive only to then get the opportunity to buy it from ebuyer, with free shipping and would have had it at the weekend, not sure if Asus of Google are to blame but its a mess alright. Bah and double bah.

  2. Made the same assumption myself. Particularly gutted at having paid for delivery when others haven't. Rarely (if ever) pay for delivery these days and only did so on the assumption that I'd only be able to order from Google Play and would be one of the first to get one.

    Nice to know I'm not alone! By the time I post my review on here it's going to be old news!